We may have been the last panel of the day at #HTC2026, but thanks to Khun Lily we had an engaging discussion alongside Khun Saudi and Khun Yiam on: Culture as a Revenue Multiplier: Engaging staff for profit.
Recently I have been having several conversations about how we bring profit into the conversation when running a business and engage with everyone across the organisation, because each one of us has a role to play and we need to understand how our decisions make an impact on the bottom line.
My key takeaway from this panel is that we need to use culture to create a safe space for this conversations to happen, to encourage people to come forward with not only new ideas, but also challenge us to have a profit-centric mindset.
Thank you to the organisers for creating this space for this discussion.
#hospitality #culture #profit #revenue #panel #conversation #engagement #people #oppportunities #network #connections
