On this episode we hear from Eljesa. She came into hospitality, like many others, by chance, taking up work during uni. Unlike others, she dropped out of uni to pursue a full time career in hospitality. She has done every possible role, starting from bar back to now General Manager at the Zetter Town House in Marylebone. Some early negative experiences with mentors, shaped her own leadership style. She demands and commands her space, and is not apologising for her, for her voice deserves to be heard. She believes in investing in your teams development, in fact she encourages them to go after her job. Each one of us has a different perspective to share, and its diversity where change will happen. She challenges women to not see each other as competition, but rather supporting one another to bring each other up, together. Learn who you are, own it and bring your whole self everyday.